Service at your best

Service hotline 0700 00 – 368247
Since 1 December 2021, the new Telecommunications Act has regulated calls to 0700 numbers to a maximum of 9 cents per minute, regardless of whether the call is made from a landline or mobile network.

Delivery:

  • We deliver all devices ex-works
  • Installation service and packaging disposal are included on request

24/7 Service:

  • 24h on-site service
  • free 24h telephone hotline

Decontamination:

  • We offer microbiological decontamination with the latest H2O2 generators or formalin equipment
  • In clean rooms, isolators and safety workbenches

Maintenance:

  • Microbiological safety cabinets DIN 12469
  • Cytostatic safety cabinets with KI-Discus test DIN 12980
  • Product safety cabinets
  • Fume cupboards
  • Cytostatic isolator EN 14644-7
  • Isolator EN 14644-7
  • Clean rooms
  • Steam sterilizers / autoclaves
  • CO2 incubators
  • Ultra freezers -86°C

Service by professionals. All work is carried out by TÜV Nord qualified service technicians!

Spare parts guarantee

  • 10 years availability
  • within 24 hours
  • from the Emmendingen warehouse

Qualification:

  • IQ / OQ
  • GMP21
  • CFR Part 11

Maintenance contract:

  • Increase your safety by regular maintenance
  • Increased device longlivity
  • Check of all device functions
  • Predefined maintenance intervals

Guarantee and warranty:

  • 48 months guarantee on all devices
  • Extendable on request
  • Does not include parts that are subject to use and wear, as well as compressed air components